Privacy Policy

This privacy policy governs the privacy of our clients, potential clients, suppliers, artists and any other users of this website [].  Employees of Nova Fine Art Limited are not covered by this policy.

NOVA Fine Art is committed to safeguarding your privacy while providing you with a personal & attentive service. If you have any questions or requests concerning your personal information, please contact us at
What information do we collect?
We restrict our collection of information to what is necessary to respond to individual contact preferences & purchasing activity. 
As a client or a potential client of NOVA Fine Art, the data that we collect may include:
  • Name
  • Job title
  • Company name
  • Company address and phone number
  • Home address and phone number
  • Mobile telephone number
  • E-mail address
  • Purchase history
As a supplier or Artist we may also need to hold some banking information (Account Name, Number and Sort Code) in order to make payment for invoiced services. 
Data will only be kept for a period of 10 years from the moment of registration and we do not share your data with third party companies other than those detailed below.
Data is stored securely using a third party database controlled by Artlogic Media Limited.  Details of their security policy can be found at
If you wish to amend any of the information which we hold about you, update your mailing preferences or be deleted from our contacts, please contact us at or by post at the address below.  In accordance with the EU General Data Protection Regulation (GDPR) 2018, you may request a copy of the personal information we hold about you at any time.  The website complies with UK national laws and requirements for user privacy. 
This website does not feature referral programs, sponsored links or adverts which might result in other parties obtaining user information.
External links
Although this website only intends to include quality, safe and relevant external links, users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts to make sure everything is safe. Users should therefore note they click on external links at their own risk and this website cannot be held liable for any consequence of or damage caused by visiting any external links mentioned.
Social media platforms
Communication, engagement and actions taken through external social media platforms that we participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively.  Users may access certain social media through links on this website, but as mentioned above this website cannot be held liable for any consequence of or damage caused by visiting these external links.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. We will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact us by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
How we use your personal information
  • To contact you in the event that our events, artist updates and new releases are likely to be relevant and/or of interest to you.
  • For record-keeping and to decide our next actions to take with you
Who we share your personal information with
  • We currently share data with Google Analytics and, if required by law, we will share personal information with law enforcement or other authorities. 
  •  We will not share your personal information with any other third party.
Whether information has to be provided by you, and if so why
The provision of your contact details is required to enable us to respond to messages sent to us through our CONTACT Page.
Changes to this Policy
This policy is was last updated on 2nd November 2019. From time to time we may make changes to this privacy policy statement to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements.
NOVA Fine Art Limited.
Registered Company: 12102690.
The Old Stores, Northleach Road, Cold Aston, Cheltenham , GL54 3BJ
Data Controller - Gail Maslin (

Privacy Policy

This policy applies to information we hold about clients and prospective clients, and all other persons about whom we hold information whether that information is supplied to us by way of interaction with this website, requests for information submitted by email, or by use of our company’s products and services. By ‘information,’ we mean personal information about you that we collect, use, share and store.

In this policy, “we,” “us,” and “our” means Nova Fine Art Limited, and “you” means the individual or organisation to whom the information relates.



Nova Fine Art Limited is a company registered in England and Wales with number 12102690. Our address for all correspondence is: The Old Stores, Northleach Road, Cold Aston, Cheltenham, GL54 3BJ. Our registered office address is: 4 Capricorn Centre, Cranes Farm Road, Basildon, Essex, England, SS14 3JJ.

We are a data controller. In relation to the information that you provide to us, we are legally responsible for how that information is handled. We will comply with the Data Protection Act 1998 and the GDPR (2018) in the way we use and share your personal data. Among other things, this means that we will only use your personal data:


Fairly and lawfully

As set out in the legislation and this policy

To the extent necessary for these purposes

We will from time to time use your information for marketing, account management or relationship management purposes. The main purpose of this is to provide you with information about goods and services which we think may be of interest to you and/or to maintain any existing relationship we may have with you.


Information which we collect about you

your name

your contact information such as your address, email address and telephone number financial data where you have made a purchase of Nova Fine Art Limited products or services information about you that you give us in person, by filling in forms on our website, or by corresponding with us by phone, e-mail or otherwise information in relation to your purchase of our products and services information gained from analysis of response to email newsletter and communications anonymised tracking information obtained via the use of Google Analytics cookies on our website (see Cookies below) Information which we DO NOT collect about you.


We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.


Detailed credit and debit card information. The processing and storage of any credit or debit card information related to the purchase of products and services is undertaken exclusively either by PayPal or Worldpay to which we are fully compliant.


How we store your data and the legal basis for processing

Our processing of your personal information is necessary to:

provide information about our current and future products and services

carry out our obligations arising from any agreements entered into between you and us as the result of the purchase of any products or services

comply with legal and regulatory obligations. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.


By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. In some circumstances you can ask us to delete your data. We may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.


Your data will be stored until you request removal of your personal data from our system. Please note that we will be unable to carry out your request to be removed it there is still and open transaction against your account. In order to provide updates and offers that may be of interest to you we use recognised third parties to take payment, manage our company accounts and provide banking services. We will store transactions, payment (this does not include payment card data) and order data for up to 7 years or for as long as required by UK financial and company regulations. These third parties may operate outside the EU. We will only use your personal data when legally permitted.


Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us. In relation to any processing of special categories of personal data, we will generally rely on obtaining specific consent from you at the time unless there is otherwise a legal requirement for us to process such information.


Sharing your information

Except as expressly set out in this policy we will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.


The personal information you provide to us may be shared with third party companies, agents, contractors, service providers or affiliated companies if this is necessary to provide you with our products or services or for any of the purposes described in this policy. We may share your information if required with:

law enforcement agencies, other governmental agencies or third parties if we are required by law to do so; and other business entities should we plan to merge with or be acquired by that business entity, or if we undergo a re-organisation with that entity.

Transferring Your Information outside the UK Your personal information may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) and may also be processed by staff operating outside the EEA who work for us, or for one of our service providers.


When we, or our permitted third parties, transfer your information outside the European Economic Area, we or they will impose obligations on the recipients of that data to protect your information to the standard required in the European Economic Area or otherwise require the recipient to subscribe to international frameworks intended to enable secure data sharing. In the case of transfers by us, we may also transfer your information where: (i) the transfer is to a country deemed to provide adequate protection of your information by the European Commission; or (ii) where you have consented to the transfer.


Your Rights

The Data Protection Act 1998 and the EU General Data Protection Regulation give you the right to access information held about you. Your right of access can be exercised in accordance with the Act and Regulation. At any time, you have the right: to request access to or a copy of any personal data which we hold about you.

to rectification of your personal data, if you consider that the information, we are holding is inaccurate.


to ask us to delete your personal data, if you consider that we do not have the right to hold it; to withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);

to ask us to stop or start sending you marketing messages as described below in the marketing section. To restrict processing of your personal data;

to data portability (moving some of your personal data elsewhere) in certain circumstances; to object to your personal data being processed in certain circumstances; Any request from you for access to or a copy of your personal data must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation. We will comply with our legal obligations as regards your rights as a data subject.

We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, please let us know if any of your personal details change.



Where you are one of our clients or have otherwise agreed to be contacted for marketing, we may use your personal information to send you information about selected products and services. You can unsubscribe from receiving them at any time, details of how to unsubscribe will be included on each electronic mailing we send you.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Links to Other Sites

Our website may contain links to other sites, including via our social media buttons. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites and a link does not constitute an endorsement of that website. Once you link to another website from our website you are subject to the terms and conditions of that website, including, but not limited to, its internet privacy policy and practices. Please check these policies before you submit any data to these websites.


Questions, comments and requests regarding this policy are welcomed and should be addressed to

If you have any concerns about our use of your information, you also have the right (as a UK resident) to make a complaint to the Information Commissioner’s Office, which regulates and supervises the use of personal data in the UK, via their helpline on 0303 123 1113. We would request however that any concerns you may have are shared with us initially so that we may take immediate remedial steps as necessary.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

We use Google Analytics traffic log cookies to identify which pages are being used, when, from which geographical locations, and via which referral sources – no personally identifiable information is gathered during this process. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Changes to this policy

Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy.

If you are a client of Nova Fine Art Limited and a current user of any of our products and services, you may request a tailored statement of GPR compliance by emailing